Sustainability Report 2021 02.1 Sustainability in insurance 01 Introduction Sustainability in insurance performance data 02 Measuring and Table ESG-1 Table ESG-2 managing sustainability ESG referrals and assessments: total numbers per sector ESG referrals and assessments: assessment outcomes Sustainability in our business activities % share of total referrals As of December 31 2021 2020 2019 02.1 Sustainability in insurance Insurance 850 430 474 As of December 31 2021 2020 2019 02.2 Sustainability in Proceed % 80.6 60.5 53.3 proprietary investments Investments 71 65 64 02.3 Sustainability in asset management Procurement 526 101 58 Proceed with mitigation or additional conditions % 14.0 31.8 38.7 Sustainability in our organization Other 0 1 6 Do not proceed % 5.4 7.7 8.0 02.4 Human resources Total 1,447 597 602 02.5 Customer satisfaction 02.6 Environmental management Table ESG-3 03 Strengthening ESG referrals and assessments: sensitive business areas our foundation As of December 31 2021 2020 2019 04 Climate-related Proceed Proceed Do Total Proceed Proceed Do Total Proceed Proceed Do Total financial disclosure with mitigation not proceed with mitigation not proceed with mitigation not proceed 05 Our universal principles Agriculture, Fisheries and Forestry 23 11 1 35 24 15 0 39 22 14 1 37 Animal Testing 1 0 0 1 1 0 0 1 1 0 2 3 Animal Welfare 3 0 1 4 0 0 0 0 0 0 0 0 Betting and Gambling 4 1 0 5 2 1 0 3 3 3 0 6 Clinical Trials 39 5 0 44 16 5 0 21 10 11 0 21 Defense 42 17 7 66 20 16 2 38 26 18 2 46 Human Rights 13 20 13 46 15 14 3 32 6 12 4 22 Hydro-Electric Power 10 12 1 23 10 7 1 18 11 7 3 21 Infrastructure 97 18 17 132 42 20 12 74 47 33 9 89 Mining 26 26 9 61 21 34 12 67 19 63 13 95 Nuclear Energy 8 1 0 9 9 6 0 15 2 3 2 7 Oil and Gas 48 53 13 114 23 41 6 70 24 39 4 67 Sex Industry 1 0 0 1 1 0 0 1 1 0 0 1 1 Procurement Transactions 521 3 1 525 101 0 0 101 58 0 0 58 Other Sustainability and Reputational Issues 331 35 15 381 76 31 10 117 91 30 8 129 Total 1,167 202 78 1,447 361 190 46 597 321 233 48 602 1 Increase of procurement referrals driven by a new set of ESG questions as part of our Vendor Integrity Screening process. 16