Sustainability Report 2021 01.6 Our sustainability integration approach 01 Introduction Reviewing and revising our sustainability ESG referral and assessment process 01.6.4 Regulation as a driver 01.1 Message from the CEO risk management framework Number of assessments by category of sustainability integration 01.2 Company description and strategy We continue to expand and strengthen our We believe regulation is necessary to drive 01.3 Our sustainability approach sustainability risk management approach. A key integration of sustainability considerations 01.4 Our social approach enabling factor is understanding the requirements 1,447 in business activities and we actively engage 01.5 Our climate approach and limitations of our operating entities to in supporting and influencing regulatory 01.6 Our sustainability develop global sustainability processes that can developments in these areas. For example, integration approach be integrated into local processes and systems. 526 we are a member of the E.U.’s Platform on 01.7 2021 Reporting highlights In 2021, we continued our project to further Sustainable Finance and European Financial 02 Measuring and strengthen sustainability risk management by Reporting Advisory Group (EFRAG) Project Task managing sustainability improving the way we identify sustainability- 71 Force on European Sustainability Reporting related risks in transactions (P&C insurance, Standards (PTF-ESRS). We are focused on several 03 Strengthening investment, procurement). While this project was 597 602 workstreams to address new regulatory and our foundation planned for completion in 2021 based on the 1 6 supervisory requirements. 101 58 original scope which included only P&C insurance, 850 65 64 See Regulatory and public affairs 04 Climate-related we have expanded the scope to cover insurance, (section 03.3). financial disclosure investments, procurement, and other business 430 474 areas. We also expanded the project scope to 05 Our universal principles consider human rights in more depth. As a result, we extended the deadline and work will continue 2021 2020 2019 into 2022. Insurance Investments 80.6 % Procurement Other of assessed transactions ESG referral and assessment results were proceeded and % of assessed transactions 14.0 % in 2021 Sustainability were approved subject to certain Proceed mitigation measures or conditions 5.4 14.0 Proceed with 5.4 % mitigation or additional were declined or not pursued (for details 1,447 80.6 conditions see Tables ESG1-3) Do not proceed 12