Sustainability Report 2021 05.1 Target and achievement tables 01 Introduction Sustainability in our business activities continued Topic Targets 2021 Progress and Achievements 2021 Targets 2022 and beyond Reference 02 Measuring and Balanced gender • 40 % women in Allianz talent pool. • 43.4% (2020: 42.3 %) women in Allianz talent pool. • 50 % women in Allianz talent pool by 2024. For further insights into our gender managing sustainability representation representation, please refer to section 02.4 • 30 % women in senior executive positions. • 24.7 % (2020: 25.8 %) women in senior executive positions. 03 Str engthening and table HR-6. Also refer to our Non- our foundation Financial Statement, section Employee matters, p. 69–70. 04 Climate-r elated Board target • For over 75 % of Allianz Group business We achieved the highest ever measured NPS results • Digital NPS tracking. For further insights into our global customer financial disclosure Global customer segments to outperform their local market for Allianz: • Our Group ambition is to reach 50 % loyalty leaders satisfaction, please refer to section 02.5 and satisfaction (NPS (meaning either above market or Loyalty • 48 out of 57 measured segments have been either above by 20241. table CS-1. Also refer to our Non-Financial 05 Our universal principles performance) Leader position). local market or Loyalty Leaders resulting in a share of 84 % Statement, section Social matters, p. 64–67. 05.1 Target and achievement tables (2020: 79 %). 05.2 How we report: transparent • 33 out of 57 measured segments have been Loyalty reporting, ratings and performance Leaders resulting in a share of 58 % (2020: 60 %). 05.3 Materiality 05.4 Stakeholder engagement Strengthening our foundation 05.5 Sustainability governance 05.6 Our commitment to human rights Topic Targets 2021 Progress and Achievements 2021 Targets 2022 and beyond Reference 05.7 Our impact on the U.N. Sustainable Corporate Continue with the implementation of the In 2021, we continued to evolve our Corporate Citizenship Continue with the implementation of the new strategy For further insights into our Corporate Development Goals citizenship new strategy. Strategy and approach. We published our Guidance on and roll out of the impact measurement framework. Citizenship Strategy, please refer to sections 05.8 Independent practitioner’s report strategy Corporate Citizenship Activities and Guidance on Social 01.4 and 03.1. on a limited assurance engagement Impact Measurement for Corporate Citizenship Activities. on sustainability information Long-term global Increase the resilience and equal In 2021, our partnership with SOS CVI with a focus Continued review of our global partnership and For further insights into our long-term global partnerships opportunities of children and young people on Emergency Preparedness & Response and Youth development of a partnership framework for local partnerships , please refer to sections in 2021 by focusing specifically on Emergency Employability programs (e.g. YouthCan!) continued. Corporate Citizenship activities. 01.4 and 03.1. Preparedness & Response and Youth As planned, the partnership came to an end after six years Employability programs. at the end of 2021. Corporate Continue to contribute to communities and In 2021, the Allianz Group contributed through Corporate • Continue to contribute to society through corporate For further insights into our corporate citizenship societies through corporate giving and Giving and employee volunteering as well as activities giving and employee volunteering in alignment citizenship activities, please refer to sections activities employee volunteering in alignment with through its twelve corporate foundations. We had corporate with our strategy. 01.4 and 03.1. our strategy. citizenship activities benefiting communities worldwide. • Identify and launch activities that would be We launched the Allianz Social Impact Fund to foster OEs supported through the Allianz Social Impact Fund. to carry out local activities in line with our strategy. 1 Digital NPS tracking allows us to measure customer loyalty continuously and against a broader set of competitors. This new measurement will set higher standards therefore we have adjusted our digital NPS targets accordingly. 96