Sustainability Report 2021 02.6 Environmental management 01 Introduction Environmental management performance data 02 Measuring and Table ENV-7 Table ENV-9 managing sustainability Water consumption Paper consumption Sustainability in our business activities 1 As of December 31 2021 2020 2019 As of December 31 2021 2020 2019 02.1 Sustainability in insurance Total water consumption m³ 1,237,598 1,592,564 1,984,896 Total paper consumption t 8,466 10,139 10,859 02.2 Sustainability in proprietary investments Drinking water % 93.0 93.4 91.0 Paper sourced from certified % 76 73 67 02.3 Sustainability in asset management Rain water % 0.5 0.4 0.3 sustainable sources Sustainability in our organization Natural water % 6.4 6.3 8.6 Paper consumption per policy g/policy 54 70 81 02.4 Human resources Water consumption per employee m³/empl 8 11 14 Paper reduction per policy since 2019 % -33 -14 0 02.5 Customer satisfaction Water consumption reduction per employee since 2019 % -41 -23 0 Target -20% by year-end 2025 02.6 Environmental management Target -10% by year-end 2025 03 Strengthening Table ENV-8 our foundation Waste 04 Climate-related As of December 31 2021 2020 2019 financial disclosure Total waste t 12,064 14,395 19,396 05 Our universal principles Waste Incinerated % 36.2 36.2 39.8 Waste Recycled % 46.6 45.6 40.5 Waste to Landfills % 16.9 18.0 19.6 Special Waste Treatment % 0.3 0.2 0.1 Waste per employee kg/empl 81 98 137 Waste reduction per employee since 2019 % -41 -29 0 Target -10% by year-end 2025 1 Please note, that the water data (old absolute: 1,883,352 m³) have been restated for 2019, please see our explanatory notes. 52