Sustainability Report 2021 02.1 Sustainability in insurance 01 Introduction 02.1.5 Sustainable solutions We differentiate between three categories of sustainable solutions when we define and develop sustainable solutions: Through our sustainable insurance solutions, Sustainable solutions categories 02 Measuring and we enable customers to be more sustainable and Sustainable Sustainable insurance solutions are products and services that directly Examples include: managing sustainability create positive impacts for the environment and insurance address environmental and/or social risks and opportunities. • Insurance coverage for electric vehicles and development of batteries; Sustainability in our business activities society. We promote a more equitable society solutions 02.1 Sustainability in insurance through access to financial products and services • Life and health insurance products targeted at people with disabilities 02.2 Sustainability in for people on lower incomes. As part of our and designed to offer the necessary benefits. proprietary investments sustainable solutions approach, we also track Insurance solutions The inclusion of sustainability components in standard products is Examples include: 02.3 Sustainability in asset management such solutions from our asset managers. To learn with a sustainability becoming increasingly common. In 2018, we decided to differentiate • Add-ons to standard home insurance products offering environmental- Sustainability in our organization more about their approach (see section 02.3). component standard insurance products with additional environmental and/or friendly upgrades; 02.4 Human resources social benefits. • Premium insurance discount for electric vehicles. 02.5 Customer satisfaction Allianz local entities and global lines work Emerging Emerging consumer solutions include affordable microinsurance and Examples include: 02.6 Environmental management continuously to innovate and develop new consumer other insurance products that cater to customers entering financial • Life and health insurance products at affordable premiums; and existing sustainable products and services solutions services markets for the first time. • Third-party liability motorcycle cover at affordable premiums. 03 Strengthening for customers: our foundation • We are a partner in the transition to a low- carbon economy, delivering products and In 2021, we generated revenues totaling 1 04 Climate-related 1 3 Sustainable solutions Number of sustainable solutions services with a positive environmental or € 1,484.7 million from 162 sustainable solutions financial disclosure climate-related impact (see section 01.5). (2020: € 1,448.9 mn) through our Sustainable Revenues by sustainable solution category by solution category3 Solutions program. € mn 05 Our universal principles • Our insurance, risk management solutions They include: 1,484.7 339 and advice enable individuals, companies and 45.2 1,448.9 1,372.7 governments to implement renewable energy 56.1 40.7 projects and manage climate-related risks 91 (see section 02.1.2). 417.6 367.6 Sustainable insurance solutions 366.7 177 231 228 30 61 52 3 28 Emerging consumer solutions 30 26 1,022.0 1,025.2 965.3 39 39 41 41 Insurance solutions with a 91 105 109 sustainability component 4 4 4 2021 2020 2019 2021 2020 2019 Sustainable insurance solutions Emerging consumer solutions Sustainable Insurance Solutions Sustainable Insurance Solutions 1 Our current data collection process does not allow for a complete tracking of revenue data. Revenues are included subject to data availability. 2 2 Revenue data for insurance solutions with a sustainability component is only included when this component can be clearly separated from other parts of the revenue. Insurance solutions with a sustainability component Sustainable asset management solutions Insurance solutions with a Insurance solutions with a 3 Our current data collection process does not allow for a complete tracking of the number of sustainable solutions. Number of solutions data is included subject to data availability. sustainability component sustainability component 4 Data was restated due to reclassification of certain products and minor corrections. Emerging Consumer Solutions 22 Emerging Consumer Solutions Sustainable Asset Management Solutions